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Common Queries
Your consultation is a calm, confidential conversation where we will:
• Discuss your concerns and aesthetic goals
• Review your general medical history
• Conduct a gentle facial examination, including markings if needed
• Create a personalised treatment plan
• Discuss pricing, especially if more product is needed
We hold minimal stock on-site. Once your plan is agreed and payment is made, your selected products will be ordered and your appointment will be scheduled.
Once your plan is finalised and payment is received, we’ll place the product order and confirm your treatment date — usually within a few days.
We intentionally include a short cooling-off period after your consultation to give you time to reflect and ensure you feel completely confident in your decision. There’s no pressure — we want you to feel fully informed and comfortable before proceeding.
• Avoid alcohol and anti-inflammatory medications (like ibuprofen) for 24 hours prior
• Arrive with clean, makeup-free skin
• Eat something beforehand to avoid feeling faint or lightheaded
The initial consultation takes around 30-45 minutes.
Most appointments take between 30–60 minutes.
Mild redness, swelling, and small bruises are common following injectable treatments. These effects typically subside within 24–72 hours, although in some cases, minor swelling or bruising may last up to a week. You’ll begin to see results within a few days, but the full effect is usually visible 2 weeks post-treatment when it comes to toxin injectables.
We recommend avoiding makeup for at least 4–6 hours post-treatment to reduce the risk of infection. After this period, light makeup can be applied if the skin feels comfortable.
Please avoid intense exercise, hot baths, steam rooms, and saunas for 24–48 hours. Heat and increased blood flow can affect how the product settles and may increase swelling.
We recommend waiting at least 2 weeks before having any facial massages, chemical peels, or skin treatments. This ensures your injectable results are not disturbed.
A cold compress can be applied gently for 5–10 minutes at a time to reduce swelling. Avoid rubbing, massaging, or applying pressure to the treated area unless specifically advised.
It’s best to avoid air travel for 48 hours post-treatment, especially after dermal fillers, to minimise swelling and discomfort.
For anti-wrinkle treatments, we may recommend a review appointment 2–3 weeks later to assess your results and make small adjustments if needed.
For dermal fillers, a follow-up is not typically required unless there are specific concerns.
No. In line with medical safety guidelines, we do not offer treatment to clients who are pregnant or breastfeeding.
We do not treat clients within 6 weeks of a major event, such as a wedding, holiday, or photoshoot. While side effects are usually minimal, this precaution ensures there’s enough time to manage any unexpected reactions and create a tailored plan for optimal results and comfort.
Yes, but it’s important to be aware that clients taking anticoagulant medications (e.g. aspirin, warfarin, apixaban) may experience increased bleeding or bruising at the injection site. This is expected and typically resolves within a few days.
The needle used is very fine, so treatment remains safe. We do not recommend stopping any prescribed medications. If you’d feel more comfortable, you're welcome to contact your GP before booking anti-wrinkle or dermal filler treatments.
We kindly ask for 48 hours’ notice for cancellations or changes. Missed appointments or late cancellations may result in a fee or forfeiture of your deposit.
• Anti-wrinkle injections typically last 3–4 months
• Dermal fillers usually last 6–12 months, depending on the area and your metabolism
We’ll go over expected longevity during your consultation based on your treatment plan.
Yes — we take clinical photos before and after treatment to monitor your progress and ensure safe, high-quality results. These images are strictly confidential and kept securely for legal and treatment records.
With your written consent, we would be very grateful to use some photos for social media and portfolio purposes to help us expand our work and share real results. This will always be discussed during your consultation and is completely optional — your privacy and comfort are our top priorities.
Absolutely. At Dr. Kat Aesthetics, we specialise in subtle, elegant enhancements that preserve your natural beauty. Treatments are always tailored to your unique facial anatomy and goals — never overdone.
We believe it’s better to add gradually if needed, rather than try to remove or reverse too much at once, ensuring your look remains natural and harmonious throughout your journey.
Complications are rare, but your safety is our top priority. If you experience anything unexpected — such as significant pain, swelling, or changes to skin colour — contact us immediately. You’ll receive detailed aftercare instructions and we’re always on hand for support.
In the unlikely event that Dr. Kat is unavailable, other qualified aestheticians will be able to assist you to ensure you receive timely care and advice.
SkinPen is the world’s first FDA-cleared microneedling device and is considered the gold standard for safe, effective collagen induction therapy. It’s trusted by medical professionals because it delivers consistent, predictable results while maintaining the highest level of safety and sterility.
• Medical-grade precision
SkinPen’s needles move with exact depth control, ensuring every treatment is even, controlled, and effective.
• 100% sterile, single-use cartridges
Each cartridge is sealed to prevent backflow, reducing the risk of cross-contamination
• Clinically proven results
SkinPen is backed by clinical studies showing significant improvement in acne scars, fine lines, texture, and overall skin quality.
• Suitable for all skin tones
Because it’s mechanical, not heat-based, SkinPen is safe for all Fitzpatrick skin types with minimal risk of pigmentation.
• Minimal downtime
You get firmer, smoother, more radiant skin with very little recovery time, most clients return to normal activities within a day.
Most clients describe it as a mild scratching sensation. SkinPen microneedling is designed to be as comfortable as possible, and a topical numbing cream is applied beforehand to minimise any discomfort.
Skin may look pink and feel warm for 12–24 hours - similar to mild sunburn. Most people return to normal activities the same day.
For best results, a course of 3 treatments, spaced 4–6 weeks apart, is recommended. Acne scarring or deeper concerns may benefit from 4–6 sessions.
Address
17A Eaton Street
NR4 7AB
Norwich
Phone
07939033662
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